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Look To Book
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Answers to frequently asked program questions.

This support topic is in the Earn Points category.

How are Look To Book points earned?
Members will automatically earn points each time a reservation with a Look To Book entry is booked and consumed for participating Carlson Rezidor hotels through a GDS or hotel website. Points are earned only on room revenue; points will not be earned on taxes and service charges.

When booking through the GDS or the brand websites, you must include master chain code CW and either your Look To Book account V-number or your personal booking name in the SI field of the GDS (or in the Travel Agent Booking Name field on the brand websites) before ending the reservation.
Examples: SI-CW-V0123456 or SI-CW-SMITH

After completing the reservation, points for the booking will appear in your online account as "pending." Once the booking is consumed, please allow up to 14 days for your points to transfer to “spendable.”

Frequently Asked Questions